Custom CRM build-outs
Your stages, fields, documents and reports, built into Surplus Funds by the team that writes it. The pipeline follows how your firm works a claim, not the other way round.
Enterprise
For recovery firms that have outgrown a standard plan: more than five users, a CRM shaped to how you work, new records from your states and counties every business day, and people and AI to carry the routine work. There is no price list. Tell us what you need and we scope it with you.
Every enterprise surplus funds CRM we set up runs on Surplus Funds, the platform Excess Quest builds, so your team works one pipeline from the first record to the signed claim.
Your stages, fields, documents and reports, built into Surplus Funds by the team that writes it. The pipeline follows how your firm works a claim, not the other way round.
More than five users, so every caller, researcher and manager works the same pipeline in one account instead of passing spreadsheets around.
Pick the states and counties you work. Our research team adds new cases from those areas to your account every business day, each with an estimated surplus to verify with the county.
Trained Excess Quest staff who work inside your account. They research new records in your areas, enter them and keep the pipeline tidy, so your own people spend the day on claimants.
We map the repetitive steps in your process and hand them to Ivy, the AI assistant in Surplus Funds: follow up drafts, case summaries and a daily summary of what needs doing. Your team approves what goes out.
Work pre-foreclosures or buy property too? We shape the pipeline, fields and documents for those deals alongside your surplus funds cases, in the same account.
A dialer, an inbox, accounting, a document system or the spreadsheet the team lives in. We connect the tools you rely on to Surplus Funds, so records and activity are not typed twice.
What Surplus Funds already does for a firm with many hands on the same cases, before we build anything for you.
Invite each person as a member or an admin. Billing, branding, phone numbers and the team call script stay with owners and admins.
Calls, texts, emails, mail, signatures, notes and tasks sit on the case, so whoever picks it up next sees everything before them.
Team activity shows what each person did across the account through the day, without anyone asking for a status update.
Settings lists every browser signed in to a login, and any of them can be signed out from there.
Four steps from the first call to a team working the new setup. You know the scope and the price before anything is built.
We go through your team, your states and counties, and where the work slows down.
The scope, the timeline and the price for your setup. Nothing starts until you agree to it.
We build your setup into Surplus Funds and load your data into it.
We train your team on it, then keep adjusting it with you once it is in daily use.
Tell us your team, your areas and what you want built. We aim to reply within one business day to set up a call.